1. General Provisions
1.1. This Privacy Policy regulates the principles of collecting, processing and storing personal data. Personal data is collected, processed and stored by the data controller Ulveks Invest OÜ (hereinafter the Data Controller).
1.2. A Data Subject, for the purposes of this Privacy Policy, is a client or any other natural person whose personal data is processed by the Data Controller.
1.3. A Client, for the purposes of this Privacy Policy, is any person who purchases goods or services from the Data Controller’s website.
1.4. The Data Controller follows the data processing principles established by legislation and processes personal data lawfully, fairly and securely. The Data Controller is able to confirm that personal data has been processed in accordance with applicable legislation.
2. Collection, Processing and Storage of Personal Data
2.1. Personal data collected, processed and stored by the Data Controller is collected electronically, mainly through the website and e-mail.
2.2. By sharing their personal data, the Data Subject grants the Data Controller the right to collect, organise, use and manage the personal data for the purposes specified in this Privacy Policy, whether the data is shared directly or indirectly when purchasing goods or services from the website.
2.3. The Data Subject is responsible for ensuring that the information they provide is accurate, correct and complete. Knowingly providing false information is considered a violation of this Privacy Policy. The Data Subject is obliged to notify the Data Controller immediately of any changes to the submitted information.
2.4. The Data Controller is not liable for any damage caused to the Data Subject or third parties as a result of the Data Subject providing incorrect information.
3. Processing of Clients’ Personal Data
3.1. The Data Controller may process the following personal data of the Data Subject:
3.1.1. First and last name;
3.1.3. Telephone number;
3.1.4. E-mail address;
3.1.5. Delivery address;
3.1.6. Bank account number;
3.1.7. Payment card details;
3.2. In addition, the Data Controller has the right to collect information about the client from publicly available registers.
3.3. The legal basis for processing personal data is GDPR Article 6(1)(a), (b), (c) and (f):
a) the Data Subject has given consent to the processing of their personal data for one or more specific purposes;
b) processing is necessary for the performance of a contract with the Data Subject or to take steps prior to entering into a contract at the Data Subject’s request;
c) processing is necessary for compliance with a legal obligation to which the Data Controller is subject;
f) processing is necessary for the purposes of the legitimate interests pursued by the Data Controller or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the Data Subject, particularly where the Data Subject is a child.
3.4. Processing personal data according to purpose:
3.4.2. Purpose – processing the order
Maximum retention period – 45 (forty-five) days.
3.4.3. Purpose – ensuring the functioning of the e-store services
Maximum retention period – 45 (forty-five) days.
3.5. The Data Controller has the right to share personal data with third parties such as authorised processors, accountants, transport and courier companies, and payment service providers. The Data Controller is the responsible controller. The Data Controller forwards the personal data necessary for processing payments to the authorised processor Maksekeskus AS.
3.6. When processing and storing personal data, the Data Controller applies organisational and technical measures that protect personal data from accidental or unlawful destruction, alteration, disclosure or any other unlawful processing.
3.7. The Data Controller stores the Data Subject’s personal data depending on the purpose of processing, but not longer than one year.
4. Rights of the Data Subject
4.1. The Data Subject has the right to access their personal data and review it.
4.2. The Data Subject has the right to obtain information regarding the processing of their personal data.
4.3. The Data Subject has the right to rectify or supplement inaccurate data.
4.4. If the Data Controller processes personal data based on the Data Subject’s consent, the Data Subject has the right to withdraw their consent at any time.
4.5. To exercise these rights, the Data Subject may contact customer support at oksana@zeiderkeraamika.ee.
4.6. The Data Subject has the right to file a complaint with the Data Protection Inspectorate for the protection of their rights.
5. Final Provisions
5.1. These data protection terms are drafted in accordance with Regulation (EU) 2016/679 (GDPR), the Estonian Personal Data Protection Act and the legislation of the Republic of Estonia and the European Union.
5.2. The Data Controller has the right to partially or fully amend these data protection terms by notifying Data Subjects through the website www.zeiderkeraamika.ee.
